Arbon Equipment's Response to COVID-19
With the outbreak of COVID-19 causing unprecedented global disruption, Arbon Equipment is working hard to support our customers through these challenging times. Know that we are in this together and Arbon Equipment is here to help. We have created the below message that will be updated as new information is relayed on how we are to conduct our business while still abiding by CDC regulations.
Please continue to stay in touch with your local Arbon Representative with any needs you might have or call 888-369-0359
THANK YOU For Being A Devoted Customer!
(As of 3.19.2020 | 12:00PM CTS)
Dear Valued Customer,
Here at Arbon Equipment Corporation, the health and well-being of our customers, employees, partners and community are of utmost importance. We are continually monitoring the evolving COVID-19 situation and adjusting our operations based on CDC information and guidelines.
We want to keep you informed of how Arbon Equipment is operating based on the current situation as we strive to supply our customers with the quality products and reliable service you need.
We are taking the following precautionary measures to help keep our operations running efficiently and safely.
Sales, Service and Operational Support:
- All of our employees have been instructed to comply with the guidelines issued by the CDC including, but not limited to:
- Using non-contact methods to greet one other
- Practicing social distancing
- Following published hand washing guidelines including use of hand sanitizer
- Disinfecting surfaces
- Office and administrative personnel have been transitioned to work from home.
- Sales team members are operating primarily from their home offices. Whether we communicate via telephone, email, web-based meeting platforms or in person, we want to help and are prepared to address your needs.
- Rite-Hite and other suppliers are focused on fulfilling existing orders. If and/or when we believe that a delay in any part of our supply chain could negatively impact our ability to perform work and/or maintain project schedules, we will notify you at once.
- All installation and service scheduling is fully operational. Our service technicians in the field have been instructed to abide by the guidelines set by the CDC and you, our customers.
We understand that you are concerned with keeping your business running as effectively as possible during this difficult time. Arbon Equipment continues to be available to assist you in achieving this goal.
We truly appreciate your partnership and trust we can work side-by-side to get through this time safely and successfully.
Always know that we are here to help. Please stay safe and thank you for being a loyal customer.
Your Friends at Arbon Equipment Corporation
Arbon Equipment Corporation is an exclusive distributor of Rite-Hite Products. To view Rite-Hite's Response to COVID-19, please click HERE and feel free to reach out to your local Arbon Equipment representative with questions.